If you cannot measure it; you cannot manage it, and you cannot improve it.
More and more people today want to know what they are required to do; when, and how their performance will be measured; how their performance compares with that of their peers and how it compares to the competition’s.
This is what makes performance management a key component of our people performance solutions. Our clients depend on their people to deliver on strategy, and we work with them to see that this is achieved.
Integration of business strategy with an accurate and reliable performance management process makes a winning combination for competitive firms.
Our work in performance management aims at developing organizational capacity for the optimisation of staff performance.
We work with clients to validate the relationship between the business’ strategic deliverables and the various performance requirements at function and role level across the organisation.
Our progressive and robust methodologies make it possible for us to develop reliable mechanisms for the translation of strategic initiatives to operational performance requirements, guaranteeing shared ownership of business strategy, and the commitment that goes with such ownership at individual level.
Managing performance can be a complex undertaking. It is particularly important to verify that the organisation is focused on what is relevant and important in delivering on its strategy. All too often this is missed, leaving the organization with a performance management process disconnected from the organisation's real performance requirements.
To resolve this, we have developed robust methodologies for the determination and testing of the following in our performance management advisory solutions;
Nothwithstanding, different performance management models suit different organizations differently and we work with our clients to determine what suits them best. So don’t rush and get stuck with an approach that will not work for you...; we will always be able to develop one that will work for you.
We are passionate about performance management because we know it works; and the results that effective performance management delivers can work – even for you, if they're not already!
Effectively implemented, a well designed performance management process can become a leading competitive advantage.
Our performance management solutions equip clients with capabilities necessary for accurate, consistent and reliable measurement and evaluation of performance. You can expect us to work with you to develop corporate, functional and individual performance plans based on different performance management models, and through which you should be able to achieve the following:
Above all, the sheer energy and motivation that an effective performance management process infuses across the organsiation is an invaluable asset.
Within our performance management clients, the performance review is no longer a dreaded experience; it is part of a day-to-day process that many look forward to.
Effective business strategy
Effective business strategy delivers real business results. The process of obtaining an effective strategy is nonetheless not for the faint-hearted especially when it comes to answering the tough questions and taking the tough decisions that effective strategy calls for...read more
Take a second look at your growth challenge
The Coca-Cola company is the world's leading carbonated soft drink company, selling beverage products in over 200 countries across the world, and accounting for 1.6 billion of the 50 billion beverage servings of all types consumed worldwide every day.
Immersed in its determination to outdo its key competitor, Coca-Cola had never stoppd to ask itself the all important question "In what business are we"?...read more
Client case 1
CLIENT is an umbrella body of a segment of private sector investors and related stakeholders, bringing together over six other member Associations representing the trade interests of investor members especially, in well defined business sectors.
As with most such Associations, CLIENT’s objective is to be bring together industry stakeholders in furtherance of their industry’s interests, focusing particularly on industry growth, fair play, lobbying for a more suitable regulatory regime, and to present a single point of engagement with the industry...read more
Client case 2
Coming from a USD 13.9M loss and threatened with closure arising from immense working capital stress, CLIENT’s survival was pegged to shareholder injection of over USD 58.1M in working capital, which was critical considering it had exhausted its borrowing capacity and its share price hit rock bottom...read more
Client case 3
One of the biggest challenges that the hospitality, tourism and leisure industry the world over faces is its cyclic seasonality. At its worst, this leads to decreased revenue, staff lay-offs, closure – and subsequent dilapidation of facilities, and low return on investment among other undesirable consequences. When an industry faced with such volatility is the country’s leading foreign exchange earner, third largest contributor to GDP, raising for over 10% of GDP, and accounts for over 12% of the country’s formal employment, this problem escalates from being a common business problem to a national concern...read more
Client case 4
CLIENT had achieved impressive top-line growth over the years, attained a leading position in market share but something was not just working right...read more
Client case 5
As a leading international advisory firm in climate change and clean energy, CLIENT was keen to establish a reliable framework within which it would grow and diversify its advisory services. As an advisory firm, it was also important that CLIENT reviews its capacity to sustainably deliver differentiated professional services in this highly technical area of work, suitably targeted to the market...read more
Client case 6
CLIENT had just come to the end of its previous planning period and several things had changed over the previous period. CLIENT therefore needed a fresh look at its strategy, planning and implementation process...read more
Client case 7
CLIENT is a country operation of a leading international advertising agency, and operated as four distinct agencies focusign on different aspects and specialisms of branding, publicity and media relations. These four agencies operated as sistinct companies in competition with each other despite being members of one Group...read more
We see, over the next ten years, considerable gains to be made from investment in advisory around strategy, finance and assurance, especially, through which our clients will be looking to optimize performance and to obtain the greatest return from increasingly scarce resources.
We also expect the changing character of organizations to continue presenting various challenges relating to the management of human resources, and in particular, with respect to management of staff performance and the optimization of latent employee capabilities.
Based on our analysis of corporate performance drivers within the regions we serve, our current five-year plan aims to achieve the following, among others:
Along with these, we hope to continue consolidating our advisory capacity through increased sharing and access to proprietary consulting methodologies, case references, and other resources in our knowledge bank.
To achieve this, we are looking to make significant investment in the technologies on which our practice is based, and in the people that our strategy’s success will depend on.